BHA-FPX4102 Assessment 1: Personal Leadership Reflection
Capella University BHA-FPX4102 Assessment 1: Personal Leadership Reflection– Step-By-Step Guide
This guide will demonstrate how to complete the Capella University BHA-FPX4102 Assessment 1: Personal Leadership Reflection assignment based on general principles of academic writing. Here, we will show you the A, B, Cs of completing an academic paper, irrespective of the instructions. After guiding you through what to do, the guide will leave one or two sample essays at the end to highlight the various sections discussed below.
How to Research and Prepare for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
Whether one passes or fails an academic assignment such as the Capella University BHA-FPX4102 Assessment 1: Personal Leadership Reflection depends on the preparation done beforehand. The first thing to do once you receive an assignment is to quickly skim through the requirements. Once that is done, start going through the instructions one by one to clearly understand what the instructor wants. The most important thing here is to understand the required format—whether it is APA, MLA, Chicago, etc.
After understanding the requirements of the paper, the next phase is to gather relevant materials. The first place to start the research process is the weekly resources. Go through the resources provided in the instructions to determine which ones fit the assignment. After reviewing the provided resources, use the university library to search for additional resources. After gathering sufficient and necessary resources, you are now ready to start drafting your paper.
How to Write the Introduction for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
The introduction for the Capella University BHA-FPX4102 Assessment 1: Personal Leadership Reflection is where you tell the instructor what your paper will encompass. In three to four statements, highlight the important points that will form the basis of your paper. Here, you can include statistics to show the importance of the topic you will be discussing. At the end of the introduction, write a clear purpose statement outlining what exactly will be contained in the paper. This statement will start with “The purpose of this paper…” and then proceed to outline the various sections of the instructions.
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How to Write the Body for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
After the introduction, move into the main part of the BHA-FPX4102 Assessment 1: Personal Leadership Reflection assignment, which is the body. Given that the paper you will be writing is not experimental, the way you organize the headings and subheadings of your paper is critically important. In some cases, you might have to use more subheadings to properly organize the assignment. The organization will depend on the rubric provided. Carefully examine the rubric, as it will contain all the detailed requirements of the assignment. Sometimes, the rubric will have information that the normal instructions lack.
Another important factor to consider at this point is how to do citations. In-text citations are fundamental as they support the arguments and points you make in the paper. At this point, the resources gathered at the beginning will come in handy. Integrating the ideas of the authors with your own will ensure that you produce a comprehensive paper. Also, follow the given citation format. In most cases, APA 7 is the preferred format for nursing assignments.
How to Write the Conclusion for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
After completing the main sections, write the conclusion of your paper. The conclusion is a summary of the main points you made in your paper. However, you need to rewrite the points and not simply copy and paste them. By restating the points from each subheading, you will provide a nuanced overview of the assignment to the reader.
How to Format the References List for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
The very last part of your paper involves listing the sources used in your paper. These sources should be listed in alphabetical order and double-spaced. Additionally, use a hanging indent for each source that appears in this list. Lastly, only the sources cited within the body of the paper should appear here.
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Sample Answer for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
Part 1: Leadership Self-Reflection
Leadership Domains Assessed by the ACHE Healthcare Executive Competencies Assessment Tool
The ACHE Healthcare Executive Competency Assessment tool is used to evaluate its expertise in the management and control areas by managers in the healthcare industry. The device is created to accommodate self-evaluation to identify strengths and shortcomings and develop a personal development plan to facilitate changes in weaknesses (Adler, Rodman & Du Pré, 2016). The first area is communication and relationship management that evaluates the ability of internal and external clients to communicate efficiently, promote and maintain effective relationships. Communication is the foundation of all associations. A leader is expected to control awareness and build excellent communication skills, both externally and internally, to enhance the negotiation process. The second field focuses on leadership and evaluates individual leadership skills and behavior that determine leadership styles, organizational culture, climate, clear visual communication, and strategy implementation (Adler, Rodman & Du Pré, 2016).
The third area is professionalism which analyzes a person’s potential to link the personal and organizational behavior and attitude with the established professional and ethical standards. The principles include personal and occupational personal responsibility in duties, lifelong education, professional development, and social responsibility. The fourth area evaluates intimate knowledge of the health environment, including knowledge of healthcare workers, systems, organization, patient perspective, the communities, and the environment. The fifth survey covered the skills and knowledge of entrepreneurship in general, wealth management, information, risk, and human resources management, organizational behavior and governance, marketing, strategic marketing, enhanced patient safety, and quality. The practice of participants’ choice in the health industry enables quality of healthcare, meet customers’ standards, predicts the future, manages resources to achieve better health results. Business knowledge is crucial for the daily execution of activities. Individual entrepreneurial skills and performance play a significant role in demonstrating the accurate measure and evaluation required for better leadership. I would buy the idea to help me incorporate the leadership knowledge and acquisition to help develop rational decision-making (Brink & Stoel, 2019).
Strategies for Developing the Identified Strengths and Weaknesses of each of the Five Leadership Domain
Communications and customer relations have had identified strengths in the domains of communication skills and the strategic planning of ties. The ability to develop successful community relations, communicate vision, tasks, and goals, replenish valuable information, and portray information efficiently has been recognized through initiatives such as capacities of excellent communication skills. Communication skills and the impact of relationships are positive on administration (Homan et al.,2020). Communication help defines and separates the duties delegated to specific individuals under the evaluation and measurement of the communication processes. Communication also acts as the back born of all the activities of leadership and life generally. This is evident through the print materials in documentaries and books. All of the relay or convey the message, which is communication.
Liberalization and negotiation started to emerge as a weak area and were connected with the absence of sufficient capacity to synchronize various methods and technologies of communication. Communication is the framework of social interaction (Adler, Rodman & Du Pré, 2016). Achieving the communication guidelines is an essential factor for the development of identified strengths and weaknesses. Communication ethics such as clarity, reliability, feedback, politeness, and others promote public awareness and stimulate relationships and talks. Improvement of communication skills through involvement in the platforms involves the sharing and coordination, interviews, ideas, data, and other details such as consultations, talks, and research projects.
Within the leadership sphere, areas of strength identified include leadership and conduct, visual communication, and weaknesses in change management and organizational culture and climate (Kanat, Elimelech & Roth, 2020). In addition, deficiencies have been identified. The primary strategy preferred to establish the strengths and weaknesses recognized in leadership is developing relationships with others. The ability to affect the supporters and build relationships contributes to building trust and establishes a shared ground for developing great rapport, enhancing the power to influence (Dirani et al.,.2020). The establishment of relationships with others requires effective communication, understanding, respect, and coordination based on mutual trust. Reporting can be established by teamwork with other colleagues through deliberation, synchronization to build confidence.
The competencies are developed from job evaluation surveys of healthcare representatives across various administration and management professions. They are affiliated with the opportunities and challenges experienced by leaders today. The tool is reviewed and updated annually to keep the competent administration and management of the leadership. Skilled People with substantial experience and intelligence are very instrumental in solving learned rules and regulations. Individuals are capable of completing the competency as requested. Help from consultants is required every time, but people can generally perform the skill independently because they understand the procedures and the subsequent steps (Dirani et al.,.2020).
Qualities of a Good Leadership
We need good leaders to set guidelines for people and make large-scale decisions that keep the world moving forward. In most cases, our society identifies or chooses terrible leaders. Still, people should understand the mechanism for selecting a good leader who will drive and the nation to a successful, admirable future for the current generation and the coming generation. What Qualities Make a Good Leader? According to research, there are several significant ways to improve leadership skills. Leadership abilities are critical in the management and evaluation of other leaders in the workplace or office. Competency as a tool is subject to the development of good skills and is also very important for business knowledge (Muteswa, 2016). The following section discusses the characteristics of good leadership.
Also Read
BHA-FPX4102 Assessment 2: Emotional Intelligence
BHA-FPX4102 Assessment 3: Cultural Competence
BHA-FPX4102 Assessment 4: Conflict Resolution
Integrity
Individual and organizational integrity are both necessary. It is highly relevant for top management to preview the organization’s course and make a plethora of other significant decisions to ensure the organization’s and business activities’ progressive efforts and prolific nature. According to the findings, organizations’ credibility may be a blind spot. The organization must emphasize the significance of integrity to leadership at all levels.
Ability to Delegate
Delegating is regarded as the core accountability, but it isn’t easy to empower effectively for the right reasons. The main objective is not only for entertainment but also to enable individuals’ direct reports, facilitate teamwork, give independence, resulting in better decision-making, and assist individual direct reports in growing. It is necessary to create trust with your team to delegate effectively (Muteswa, 2016). Teamwork simplifies the management base, increasing an organization’s efficiency through decision-making.
Communication
Effective communication and effective leadership are terms that are used interchangeably. A person must connect in a variety of ways, ranging from communicating data to coaching others. And should be able to listen to and connect with people from various roles, social identities, and backgrounds. The effectiveness and quality of communication within an organization directly impact the success of an individual business strategy. Better dialogues can improve the efficiency, evaluation, and productivity of your organization’s culture.
Gratitude
Being grateful can help an individual become a better leader. Gratitude leads to higher self-esteem, less depression and anxiety, and even better sleep. Few people say “thank you” at work regularly, although most people say they’d be willing to work harder for a grateful boss. Learning how to give thanks and practicing more gratitude in the workplace results in intrinsic motivation and cultivates a better personal appreciation in the workplace, thereby improving an organization’s efficiency. This illustrates precise and improved leadership abilities used by other leaders (Muteswa, 2016).
Learning Agility
Learning agility is the ability to assist individuals in making decisions when they are at a crossroads or in a quandary. Anyone can cultivate learning agility through practice, experience, and consistent efforts. Great leaders are great learners with solid learning agility, which significantly aids them in making informed decisions.
Influence
An inspiring, effective leader must persuade others through logical, emotional, or cooperative arguments. Influence is not the same as deception, and it must be done authentically and transparently to avoid chaos and confusion among leaders. It necessitates emotional intelligence as well as a high level of trust. Learning effective and influencing strength can be a game-changer in helping to change an individual’s mindset, and, as a result, effective leadership will be marked appropriately (Muteswa, 2016). Deploying this quality skill in the workplace is highly beneficial because it provides an environment conducive to service delivery.
Courage
It can be challenging to speak up at work, especially when expressing a new idea, providing feedback to a direct report, or raising concern for someone higher up. That is why courage is such an essential skill for good leaders. Courage allows leaders to take the initiative and move things forward rather than avoiding problems or allowing conflicts to fester. A work environment with high levels of psychological safety and a strong coaching culture will continue to improve truth and courage even more. Courage improves decision-making when it comes to ending or starting institutional activity and development.
Respect
Treating people with respect daily is one of the most important things a good leader can do. It reduces conflict and boosts productivity in the workplace. Concern outweighs disrespect and is demonstrated in various ways within the workplace among employees and subordinates. Exploring and cultivating a respectful workplace climate ensures the safety and proper data transmission from all communication channels. This assists workplace managers in successfully delegating data, and as a result, excellent performance is ideal.
Part 2: Personal Development Plan
Goal | Step | Measure | Dateline |
Develop emotional intelligence | Manage this through Utilizing an assertive style of communicating. They are responding instead of reacting to conflict. I am utilizing active listening skills. They are practicing ways to maintain a positive attitude. I am practicing self-awareness. | Self-report Another report Ability tests Determining the answers | 1-7-2020 |
Build relationships with your team | I am trusting myself, my teammates and standing by one another when issues or mistakes arise. Show up, own my work, and doing it to the best of your abilities. It is recognizing and respecting the efforts and ideas of others. Be able to offer and accept constructive criticism. Sharing the goals of the team and work toward them. | Conducting frequent staff meetings Creating awareness about the importance of building a good relationship with my team | 14-7-2020 |
Strengthening my conflict management skills. | They practice active listening and communication skills—practice listening to what the other person has to say without interrupting. Staying calm and recognizing the conflict. Being transparent and aware of your emotions are vital aspects of conflict resolution. I am maintaining a positive attitude and practice managing my emotion. | We are encouraging active listening. It involves group collaboration activities that improve teamwork. I am creating emotionally-centered training scenarios. Use simulations to stress the importance of non-verbal communication. I am allowing time for personal reflection. | 20-7-2020 |
References
Adler, R. B., Rodman, G. R., & Du Pré, A. (2016). Understanding human communication (Vol. 13). Oxford: Oxford University Press.
Brink, W. D., & Stoel, M. D. (2019). Analytics knowledge, skills, and abilities for accounting graduates. In Advances in accounting education: Teaching and curriculum innovations. Emerald Publishing Limited.
Dirani, K. M., Abadi, M., Alizadeh, A., Barhate, B., Garza, R. C., Gunasekara, N., & Majzun, Z. (2020). Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic. Human Resource Development International, 23(4), 380-394.
Homan, A. C., Gündemir, S., Buengeler, C., & van Kleef, G. A. (2020). Leading diversity: Homan, A. C., Gündemir, S., Buengeler, C., & van Kleef, G. A. (2020). Leading diversity: Towards a theory of functional leadership in diverse teams. Journal of Applied Psychology, 105(10), 1101.
Kanat-Maymon, Y., Elimelech, M., & Roth, G. (2020). Work motivations as antecedents and outcomes of leadership: Integrating self-determination theory and the full-range leadership theory. European Management Journal, 38(4), 555-564.
Muteswa, R. (2016). Qualities of a good leader and the benefits of good leadership to an organization: A conceptual study. European Journal of Business and Management, 8(24), 135-140.
Olanrewaju, O. I., & Okorie, V. N. (2019). Exploring the qualities of a good leader using principal component analysis. Journal of Engineering, Project, and Production Management, 9(2), 142.
Sample Answer 2 for BHA-FPX4102 Assessment 1: Personal Leadership Reflection
Leadership entails the accomplishment of desired goals by directing human assistants. The thought of leading triggers various thinking among people on how different people view effective leadership. While others might argue that leaders are born or run through the genes of a particular community, others hold on the opinion that leaders are made. Healthcare leadership is a wide concept (Rosen et al., 2018). However, in general, leadership or leadership personality would show when a person tries to impose their influence over others with the aim of transforming their behavior for a specific reason. As such, for a person to lead others, they must understand themselves in terms of strengths and weaknesses. Therefore, the purpose of this study is to explore the concept of competency-based reflection.
Leadership Self Reflection
The outcome from ACHE Competencies Assessment Tool has been important in understanding the five main domains that offer an effective analysis of personal leadership qualities. These domains include communication and leadership management, professionalism, knowledge of the healthcare environment, and business skills and knowledge. These five domains touch on every aspect of leadership that affects the relationship between a leader and subjects. The objective of leading is to rally human assistants toward meeting a common goal. However, in meeting a common goal, an effective leader would develop the human assistants, who would then develop the skills and ability to meet the common goal desired by the leader. However, meeting the threshold of being an effective leader requires a self-reflection through the five domains to ascertain how effective leadership is towards managing human resource and meeting the desired objective.
Communication and Relationship Management
This domain focused on testing my ability to maintain a long-lasting connection with groups and individuals. In this domain, I rated 5 on the ability to create an ethical culture in an organization, rated 4 on the ability to build collaborative networks, and rate 5 on the practice and shared decision making. These were the three main areas that showed strengths in this domain. However, I rated a poor score in two areas: developing and maintaining supplier relationships and developing an organizational structure and relationships. Out of the possible scores of 40 on relationship management skills, I scored 24 implying an average performance on the relationship management skills.
On my communication skills, I have an average score of 40 out of the possible 45 highest scores that one can get from the tool. My communication was top-notch evident from the highest scores I received on most items under communication scores in the tool. While there were other items that I had a lower rating on most of these scores were rated 5, implying that I had better communication skills. The ability to express ideas concisely with the team are some of the individuals’ noted strengths that increased my scores in communication skills. Again, out of the possible scores of 35 on facilitation and negotiation, I scored 30, showing that I had better skills in facilitation and negotiation.
One resource that I would use to advance my relationship management skills to sign for many leadership seminars. These seminars will equip my knowledge on the need to understand an organization structure and develop a unique model for developing my relationship management skills. While I have been performing better on my communication skills, these seminars would not only equip me with relationship management skills but also advance my communication skills. Therefore, improving my relationship management skills and maintaining my score on communication skills would make me a better leader.
Leadership
My rating on leadership was seen through four domains of leadership. These domains included leadership skills and behavior, organization climate and culture, managing change, and communication vision. These domains had different scores and ratings depending on the different items slotted under each domain. On my leadership skills and behavior, I scored 50 out of the possible 55 points. This rating showed that leadership skills and behavior contribute to my major strength in leadership. My score on organization climate and culture was 10 out of the possible score of 20, and in communicating vision, I scored 40 out of the possible score of 50. Lastly, in managing change, I scored 60 out of the possible scores 60.
The scores on various domains explained my individual leadership strengths. For instance, my strength relies on my ability to manage change and leadership skills and behaviors. However, I would need to work on my weaknesses, evident in my low scores on organization climate and culture, and communication vision (Seaman et al., 2018). Therefore, taking an active part in benchmarking styles used by other famous leaders across the globe would be imperative in improving my general leadership skills.
Professionalism
On the other hand, my professional abilities were also viewed through different lenses. These included personal and professional accountability, professional development, lifelong learning, and contribution to the community and profession. Each of these domains had different overall scores that one could possibly register. I scored 63 out of 65 on personal and professional abilities, 35 out of 40 on professional development and lifelong learning, 30 out of 35 on contributions to the community and profession. My overall score on professionalism was high according to the summation of the individual scores gained from each domain. However, despite my high scores in most of the domains, I had a comparatively lower rating on contributions to the community and profession.
In this domain, I would need to advance my skills in contributing to the community and professionals as it is one of my weak domains. An effective leader needs to understand their environment, including the effect of the surrounding community on performance (Seaman et al., 2018). Therefore, I will have to develop various community programs that would enhance my engagement with the community and understand the effect that the community has on the success of my leadership skills. The community forms a rich source of lessons that
Knowledge of the Healthcare Environment
The ratings on knowledge of the healthcare environment also counted as one of the core values defining my leadership ability. I scored 40 out of 45 on healthcare systems and organizations, 44 out of 45 on healthcare personnel, 5 on patients’ perspectives, and 38 out of 50 on community and environment. In these domains, my strength is evident in healthcare systems and organizations, healthcare personnel, and patients’ perspective. However, my weakness was seen in the community and environment.
In this domain, my focus will be on reducing my weakness which is proved by the community and environment domain. I will improve these weak skills by engaging more in community health promotion to understand healthcare issues affecting society (Seaman et al., 2018). The promotions would increase my engagement with the community and allow me to understand my environment and the resources that would be needed to meet the health needs of the community.
Business Skills and Knowledge
The final domain was on business skills and knowledge which was examined by general management skills, financial management, and human resource management. I scored differently on these domains. For example, on general management, I scored 179 out of possible score of 190, on financial management 100 out of the possible scores of 120, 84 out of 85 on human resource management, 55 out of 70 on organization dynamics and governance, 60 out of 80 on strategic planning and marketing, 90 out of 135 on information management, 50 out of 100 on risk management and 68 out of 70 on quality improvement.
According to the ratings recorded in this domain, my strengths are seen in general management, human resource management, financial management, and quality improvement. On the other hand, my weakness was an event on information management, risk management, and organization dynamics and governance. In this case, I will seek additional training in finance and budgeting to ensure the effective incorporation of business skills in healthcare.
Leadership Qualities
Various qualities define a leader. While others would want a leader to be all-rounded, others feel that a leader should be able to understand the operations of all departments in an organization. The qualities of an effective leader are premised on esteeming the value of the followers. The success of any leader highly depends on human resource management (Brimhall, 2019). The human assistant employed in any institution holds value to the organization, especially in the healthcare setting. Inspiring the followers enables a leader to devise various ways and procedures for undertaking leadership obligations among different teams. Inspiration and esteeming value of employees allow a leader to collaboratively work with others and reinforce an interdisciplinary partnership in implementing various projects at the organization.
An effective leader should be empathic and show concern for others. The project outcome that a leader projects in an organization depends on the effective relationship they develop with the followers. Empathy and showing concern for followers develop a sense of belonging that allows a leader to understand the welfare of the employees and the surrounding environment (Seaman et al., 2018). Leading with the employees in mind does not only allow the leader access to important data on all departments but also has the power to control the team. This influence would impact the entire organization system allowing each employee to work toward meeting the values and missions of an organization.
My Leadership Qualities
The ACHE assessment tool has been effective in outlining and understanding my leadership qualities. I am a visionary person who is able to devise strategies that would take a long-term effect on an organization. For instance, I have a high score in the leadership domain, especially in human resource management (Seaman et al., 2018). The success of an institution depends on the employees as they are the main personnel directly connected to the activities that would result in the ultimate success of an organization.
I am knowledgeable in the healthcare environment. My understanding of the healthcare system and environment is impeccable because of my past experience in the healthcare setting. Leading a healthcare organization is complex and needs effective comprehension of various factors affecting the quality outcome in healthcare (Dimopoulos, 2020). The skills developed in healthcare management are closely related to the importance of healthcare workers in meeting the desired health outcome. Nurses and other healthcare workers hold the quality and success of patients. Therefore, effective relationships with healthcare workers are important in meeting safety and quality objectives in healthcare.
Despite my better performance in general management in a healthcare organization, I would need to advance my skills of relating with the community as it forms important qualities of a leader. Adding this to my personal leadership quality would be an added advantage as it would shape my leadership qualities (Seaman et al., 2018). A leader with an effective understanding of the surrounding would be able to make policies that do not affect the internal environment but also the external environment.
The tools used in analyzing my leadership qualities show that I am competent in communication, leadership professionalism, and general management skills. However, I have an opportunity to advance my financial and risk management skills. Average skills in financial and risk management skills from my education background (Dimopoulos, 2020). I am more skilled in issues related to health as compared to issues of accounting and risk management. However, I have a better opportunity to improve these skills as it forms one of my journeys toward becoming a better leader in healthcare.
Personal Development Plan
The development plan will be essential in improving my leadership skills and allowing me to gain an effective understanding of my surrounding. The plan would also allow me to remain focused on reducing my leadership weaknesses and improving my leadership strengths (Dimopoulos, 2020). I will expect to see the results of this development after one year, as I intend to give myself a one-year timeline. The following table has my personal development plan for the next year.
Goal | Steps | Measure | Deadline |
Join health promotion teams within the community. | v To include community health promotions in my schedule v Spend more than 4 hours with the community. v Write a journal on patients dealing with daily | I would measure this using. v The number of hours spent on community health promotions. v The number of patients with who I interacted with v Number of special cases handled | This would happen within the first three months |
Register for health finance seminars on short term online courses. | v Leave work by 4 pm to join my online classes v Check emails on the updated syllabus v Relate the healthcare economics within the first two classes | v Daily financial data is recorded in my notebook. v Increased understanding financial statement of my healthcare organization v Number of financial issues I can see on financial statements v A number of financial risks I can determine.
| This would happen in the next six months. |
Enroll in one mindful course per quarter | v To practice calmness v To practice adaptability v To practice empathy. | v Apply learned skills in learning by uniting three healthcare professionals v Increased number of colleagues on my team | Four months |
Conclusion
Leadership is a broad concept that mixes people from different cultural backgrounds to achieve the desired change. Changing the behavior of a person to meet a common goal is a process that seeks to have an effective leader with the desired leadership qualities. The ACHE assessment tool has been significant in outlining my strengths and weaknesses in leadership and allowed me to develop a better plan to improve my leadership qualities. The success of a leader depends on their ability to manage all resources in an organization better. However, it commences from the management of personnel or followers who are the main engine towards the desired leadership success. The success of a leader also relies on how they relate with the employees.
References
Brimhall, K. C. (2019). Inclusion is important… but how do I include? Examining the effects of leader engagement on inclusion, innovation, job satisfaction, and perceived quality of care in a diverse nonprofit health care organization. Nonprofit and Voluntary Sector Quarterly, 48(4), 716-737. https://doi.org/10.1177%2F0899764019829834
Dimopoulos, A. (2020). Educational Leadership Effectiveness. Is it a Matter of a Leader’s Characteristics, Behaviors, or Leadership Style?. Journal of Economics and Management Sciences, 3(1), p13-p13. https://doi.org/10.30560/jems.v3n1p13
Rosen, M. A., DiazGranados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in healthcare: Key discoveries enabling safer, high-quality care. American Psychologist, 73(4), 433. https://psycnet.apa.org/doi/10.1037/amp0000298
Seaman, C., LaPerla, J. T., Schwartz, E., & Bienstock, J. E. (2018). Common leadership characteristics, personality traits, and behaviors that generations X, Y, and Z leaders find effective for shared leadership: a formal, informal, and rational approach. JIMS, 18(3). doi.org/10.18374/JIMS-18-3.1