BHA FPX4104 Assessment 3: Organizational Communication Plan

Capella University BHA FPX4104 Assessment 3: Organizational Communication Plan– Step-By-Step Guide

This guide will demonstrate how to complete the Capella University  BHA FPX4104 Assessment 3: Organizational Communication Plan?  assignment based on general principles of academic writing. Here, we will show you the A, B, Cs of completing an academic paper, irrespective of the instructions. After guiding you through what to do, the guide will leave one or two sample essays at the end to highlight the various sections discussed below.

How to Research and Prepare for BHA FPX4104 Assessment 3: Organizational Communication Plan? 

Whether one passes or fails an academic assignment such as the Capella University  BHA FPX4104 Assessment 3: Organizational Communication Plan?   depends on the preparation done beforehand. The first thing to do once you receive an assignment is to quickly skim through the requirements. Once that is done, start going through the instructions one by one to clearly understand what the instructor wants. The most important thing here is to understand the required format—whether it is APA, MLA, Chicago, etc.

After understanding the requirements of the paper, the next phase is to gather relevant materials. The first place to start the research process is the weekly resources. Go through the resources provided in the instructions to determine which ones fit the assignment. After reviewing the provided resources, use the university library to search for additional resources. After gathering sufficient and necessary resources, you are now ready to start drafting your paper.

How to Write the Introduction for  BHA FPX4104 Assessment 3: Organizational Communication Plan?  

The introduction for the Capella University  BHA FPX4104 Assessment 3: Organizational Communication Plan?   is where you tell the instructor what your paper will encompass. In three to four statements, highlight the important points that will form the basis of your paper. Here, you can include statistics to show the importance of the topic you will be discussing. At the end of the introduction, write a clear purpose statement outlining what exactly will be contained in the paper. This statement will start with “The purpose of this paper…” and then proceed to outline the various sections of the instructions.

How to Write the Body for  BHA FPX4104 Assessment 3: Organizational Communication Plan? 

After the introduction, move into the main part of the  BHA FPX4104 Assessment 3: Organizational Communication Plan?   assignment, which is the body. Given that the paper you will be writing is not experimental, the way you organize the headings and subheadings of your paper is critically important. In some cases, you might have to use more subheadings to properly organize the assignment. The organization will depend on the rubric provided. Carefully examine the rubric, as it will contain all the detailed requirements of the assignment. Sometimes, the rubric will have information that the normal instructions lack.

Another important factor to consider at this point is how to do citations. In-text citations are fundamental as they support the arguments and points you make in the paper. At this point, the resources gathered at the beginning will come in handy. Integrating the ideas of the authors with your own will ensure that you produce a comprehensive paper. Also, follow the given citation format. In most cases, APA 7 is the preferred format for nursing assignments.

How to Write the Conclusion for  BHA FPX4104 Assessment 3: Organizational Communication Plan?  

After completing the main sections, write the conclusion of your paper. The conclusion is a summary of the main points you made in your paper. However, you need to rewrite the points and not simply copy and paste them. By restating the points from each subheading, you will provide a nuanced overview of the assignment to the reader.

How to Format the References List for  BHA FPX4104 Assessment 3: Organizational Communication Plan?  

The very last part of your paper involves listing the sources used in your paper. These sources should be listed in alphabetical order and double-spaced. Additionally, use a hanging indent for each source that appears in this list. Lastly, only the sources cited within the body of the paper should appear here.

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Sample Answer for BHA FPX4104 Assessment 3: Organizational Communication Plan

Analysis of the data: 

The data from this scenario comes from patients who have been in opting for the services of Metropolitan healthcare. The data results are on patients who have been clients at the institution for the last years, implying that the information given about the organization reflects the issues affecting the healthcare center (Manzoor et al., 2019). One of the data sources that I would consult for my analysis is the patient reviews recorded at the institution over time. The patient review platform contains data on the patient opinion about their feeling regarding the services at the institution.  

The data plays a significant role in analyzing the issues affecting the clinic. The data shows a loophole in the management that needs effective assessment. The data from the clinic shows challenges affecting various departments in the office. The patients cannot ask their providers questions because a poor communication system developed between the clinic and the healthcare provider (Mohiuddin, 2020). The patients also face difficulty making appointments defining a poor channel linking patients and healthcare professionals. The main theme emerging from the data is the poor patient satisfaction running in all departments at the clinic.  

Addressing these issues would positively impact the current communication problems affecting the clinic. Metropolitan Health will not meet its mission and vision if the current patient satisfaction issues are not met. The data points to a poor system that hinders the patients from solving their current issues (Manzoor et al., 2019). Addressing the cited issues from the Metropolitan Health center would effectively resolve the cited problems and direct the clinic to the desired outcome.  

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Communication Best Practices  

Patient satisfaction is essential and each hospital should work towards it as they define the quality of care. Patient satisfaction leads to enhanced patient. Achieving patient satisfaction relies on the association between the patient and the healthcare provider. Addressing each patient on an individual basis allows the patients to feel a sense of belonging. This connection will enable them to share important information that could assist in delivering care (Mohiuddin, 2020). Again, the healthcare providers should develop clear communication that allows patients to understand what they expect. These are some of the best practices that heighten the satisfaction of patients.  

The current issue affecting Metropolitan Health needs an effective solution. The management at the clinic needs a clear overhaul of the communication system. The relationship between the staff and patients is poor, leading to poor service delivery (Manzoor et al., 2019). Therefore, in this case, the healthcare professionals at Metropolitan Health need effective customer satisfaction training. The staff at the clinic are at the center of the solution to these problems as they should develop a culture of a good communication system with patients.  

Stakeholders  

Nurse managers, frontline workers, and the leadership team are at the center of solving these issues. Nurse managers train other nurses to develop a better relationship between them and nurses. Frontline workers heighten the service delivery and create a first impression on the patients at the clinic (Manzoor et al., 2019). The leadership team would focus on creating a better culture that allows healthcare works to value their communication with the patients. The limited communication with the stakeholders would increase the resistance to change.  

Communication Strategies  

The communication plan at the clinic would trigger the current issues affecting the quality of health care delivery at the clinic. The plan allows both patients and healthcare workers to receive communication timely as this would heighten the ability of the company to meet its desired outcome (Myszewski & Sinha, 2019). Developing a communication platform where the patient could table their opinion on the desired services. Becoming a leading healthcare provider in research and clinic practice requires a system allowing a clinic to collect patient data. The communication plan would be evaluated through the patient survey and the positive comments that cite improving patient satisfaction.  

Conclusions 

A communication plan is essential in offering desired quality healthcare. A healthcare organization that cannot meet the needs of its patients cannot meet its missions and vision. However, developing a culture of harmonious coexistence between patients and staff affects the positive outcome.  

References  

Manzoor, F., Wei, L., Hussain, A., Asif, M., & Shah, S. I. A. (2019). Patient satisfaction with health care services; an application of physician’s behavior as a moderator. International Journal of Environmental Research and Public Health, 16(18), 3318. https://doi.org/10.3390/ijerph16183318 

Mohiuddin, A. K. (2020). An extensive review of patient satisfaction with healthcare services in Bangladesh. Patient Experience Journal, 7(2), 59-71. doi: 10.35680/2372-0247.1415. 

Myszewski, J. M., & Sinha, M. (2019). A model for determining the value of patient satisfaction in healthcare. Business Process Management Journal. https://doi.org/10.1108/BPMJ-03-2019-0123