HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
Grand Canyon University HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive-Step-By-Step Guide
This guide will demonstrate how to complete the Grand Canyon University HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive assignment based on general principles of academic writing. Here, we will show you the A, B, Cs of completing an academic paper, irrespective of the instructions. After guiding you through what to do, the guide will leave one or two sample essays at the end to highlight the various sections discussed below.
How to Research and Prepare for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
Whether one passes or fails an academic assignment such as the Grand Canyon University HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive depends on the preparation done beforehand. The first thing to do once you receive an assignment is to quickly skim through the requirements. Once that is done, start going through the instructions one by one to clearly understand what the instructor wants. The most important thing here is to understand the required format—whether it is APA, MLA, Chicago, etc.
After understanding the requirements of the paper, the next phase is to gather relevant materials. The first place to start the research process is the weekly resources. Go through the resources provided in the instructions to determine which ones fit the assignment. After reviewing the provided resources, use the university library to search for additional resources. After gathering sufficient and necessary resources, you are now ready to start drafting your paper.
How to Write the Introduction for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
The introduction for the Grand Canyon University HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive is where you tell the instructor what your paper will encompass. In three to four statements, highlight the important points that will form the basis of your paper. Here, you can include statistics to show the importance of the topic you will be discussing. At the end of the introduction, write a clear purpose statement outlining what exactly will be contained in the paper. This statement will start with “The purpose of this paper…” and then proceed to outline the various sections of the instructions.
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How to Write the Body for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
After the introduction, move into the main part of the HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive assignment, which is the body. Given that the paper you will be writing is not experimental, the way you organize the headings and subheadings of your paper is critically important. In some cases, you might have to use more subheadings to properly organize the assignment. The organization will depend on the rubric provided. Carefully examine the rubric, as it will contain all the detailed requirements of the assignment. Sometimes, the rubric will have information that the normal instructions lack.
Another important factor to consider at this point is how to do citations. In-text citations are fundamental as they support the arguments and points you make in the paper. At this point, the resources gathered at the beginning will come in handy. Integrating the ideas of the authors with your own will ensure that you produce a comprehensive paper. Also, follow the given citation format. In most cases, APA 7 is the preferred format for nursing assignments.
How to Write the Conclusion for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
After completing the main sections, write the conclusion of your paper. The conclusion is a summary of the main points you made in your paper. However, you need to rewrite the points and not simply copy and paste them. By restating the points from each subheading, you will provide a nuanced overview of the assignment to the reader.
How to Format the References List for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
The very last part of your paper involves listing the sources used in your paper. These sources should be listed in alphabetical order and double-spaced. Additionally, use a hanging indent for each source that appears in this list. Lastly, only the sources cited within the body of the paper should appear here.
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Sample Answer for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
Re: Topic 1 DQ 1
Measurement of patient experience is important because it provides an opportunity to improve care, enhance strategic decision making, meet patients’ expectations, effectively manage and monitor health care performance, and document benchmarks for health care organizations.According to Kliff,S(2012) patients put value on a high-quality treatment experience that includes open communication and ease of service. Measurement of patient experiences can also inform an organization on improvement of processes and clinical outcomes, utilization of resources, and enhancement of safety.Furthermore, organizations also want patients to return, to refer their friends and family, and to provide positive word-of-mouth (behavioral loyalty) about their health care experience. Although many patient experience measurement initiatives are still in development stages, studies have begun to report improvements after systematic collection of data on patient perspectives and feedback(LaVela,S,L. & Gallan,A,S.2014).
LaVela,S,L. & Gallan,A,S (2014) Evaluation and measurement of patient experience.Retrieved from https://pxjournal.org/cgi
Kliff, S.(2012).How patients judge what makes ‘excellent’ health care. Retrieved from https://www.washingtonpost.com/
Sample Answer 2 for HCA 675 Discuss your viewpoints on the question of whether patients can adequately understand and judge the quality of the health care services they receive
Personally, from my own bedside experience, I do not feel that patients typically have a good understanding of how to judge the healthcare services they are being provided with. Primarily because of the recent focus on the Press-Ganey scores of hospitals. The focus has shifted not from the quality of the cares but whether the patients call light was answered quickly, and what the food tasted like. It is taking away from the importance of the actual cares that are provided, the monitoring, education, and life-saving treatments. Press-Ganey is the gold standard of evaluating a patient’s experience and it is a survey mailed to patients following their discharge (Cambria et al., 2019). Primarily the issue with this survey is that it doesn’t have a way to balance out bias or account for it. As is human nature we are likely to report and be more vocal on negative experiences versus that of positive responses. So, there are more people who reply to the survey that have had a negative experience in their hospital stay versus those that have had pleasant ones. A study that was done recently actually listed several limitations of such a survey in an inpatient hospital regarding the perceived care from physicians. It concluded that “patients perceived a doctor as more or less courteous, attentive, informative, or concerned with comfort due to factors beyond the doctor’s interactions. These results indicate variables other than the individual doctor that may be influencing the PG survey and perceptions of care” (Cambria et al., 2019, p.1620). Thus, proving there are more factors at play with bias and subjective perceptions of what quality care constitutes.
I think a lot of the misconceptions on what quality care is, comes from the ignorance the general public has when it comes to anything medical. I feel perhaps a bit biased myself because I worked on the side of providing the cares and know how much work goes into promoting healing, health, and safety. More education needs to be done for the patients on the stark reality providers face every day in giving care. Along with how different providers and health systems compare with their provision of healthcare services.
Some ways of improving the situation can come from being more transparent. An interesting article I found was studying ways to improve the quality of healthcare across the spectrum for all in the population. They were discussing that one such way to get this underway would be with releasing public reporting regarding care measures, outcomes, citations, never-events and more from hospitals (Metersky, 2011). This could be a strong motivation to improve care because no hospital or health system wants to see their poor outcomes, and poor-quality care measures in say the newspaper or website for all to see (Metersky, 2011).
They write that public reporting can improve the quality of care because of making the population more aware of the inner workings of each and every hospital and health-system. This will drive competition because to some degree, people do have a choice in where they go to receive their care. It will drive them to the hospitals with better results to report (Metersky, 2011). Thus, making the hospitals with lower quality rates and scores more inclined to adapt their ways in quality improvement.
Cambria, B., Basile, J., Youssef, E., Greenstein, J., Chacko, J., … & Ardolic, B. (2019). The effect of practice settings on individual Doctor Press Ganey scores: A retrospective cohort review. American Journal of Emergency Medicine, 37(9), 1618–1621. Retrieved from https://lopes.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=edselp&AN=S0735675718309343&site=eds-live&scope=site
Metersky, M. (2011). Point: Will public reporting of health-care quality measures inform and educate patients? Yes. CHEST Journal, 140(5), 1115-1117. Retrieved from https://journal.chestnet.org/article/S0012-3692(11)60572-2/fulltext
HCA 675 Topic 1 DQ 2 Sample Answer
What is your assessment of the origins and validity of physician resentment toward the push by a variety of health care entities to standardize care? If you were a physician, how would you be planning your practice for the future?
The matter of standardization of care has continued to receive attention from health care stakeholders due to the intransigence by physicians to adopt it. The origins of the resentment of the standardization of care resides in physicians’ perception that they are losing their professional status. Physicians content that the so-called evidence-based standardization of care has relegated them to play secondary roles to non-physician administrators (Hou, Cao, Zeng, & Cheng, 2017). Indeed, they feel that the health care economics has emasculated them by reclassifying them as mere providers and redefined patients as clients. Therefore, according to them, standardization has led to the existence of a language that is biased towards business while ensuring that the one associated with meaningful medical care does not exist.
It is evident that physicians have an important point when refusing to support standardization of care. Physicians having control over care is important as they become responsible for the kind of care that patients receive. During patient care, physicians are supposed to make decisions that are in the best interest of patients. However, this would not be the case with the standardization of care. Moreover, the complexity of health care makes it important that physicians do not lose control. When that happens, it means that the life of a patient will be at stake since they will not understand those complexities, which will leave them more confused (Ansmann & Pfaff, 2018). Therefore, there is validity in physicians’ opposition to the standardization of care.
If I were a physician, I would be planning to join formal employment. Given that the people who have formulated the laws to standardize care are determined to ensure that physicians lose their aura, it becomes important for one to seek for formal employment. During this period, advocacy campaigns will be conducted to reverse the trend and ensure that physicians remain at the help of medical care.
References
Ansmann, L., & Pfaff, H. (2018). Providers and Patients Caught Between Standardization and Individualization: Individualized Standardization as a Solution: Comment on”(Re) Making the Procrustean Bed? Standardization and Customization as Competing Logics in Healthcare”. International journal of health policy and management, 7(4), 349.
Hou, F., Cao, L. L., Zeng, Y., & Cheng, Y. H. (2017, May). Healthcare Service Standardization in US and European Countries. In 3rd Annual International Conference on Management, Economics and Social Development (ICMESD 17). Atlantis Press.