NURS 8210 Discussion Week 6 HIT Usability and Design Challenges

Walden University NURS 8210 Discussion Week 6 HIT Usability and Design Challenges-Step-By-Step Guide

This guide will demonstrate how to complete the Walden University NURS 8210 Discussion Week 6 HIT Usability and Design Challenges assignment based on general principles of academic writing. Here, we will show you the A, B, Cs of completing an academic paper, irrespective of the instructions. After guiding you through what to do, the guide will leave one or two sample essays at the end to highlight the various sections discussed below.

How to Research and Prepare for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges                           

Whether one passes or fails an academic assignment such as the Walden University NURS 8210 Discussion Week 6 HIT Usability and Design Challenges depends on the preparation done beforehand. The first thing to do once you receive an assignment is to quickly skim through the requirements. Once that is done, start going through the instructions one by one to clearly understand what the instructor wants. The most important thing here is to understand the required format—whether it is APA, MLA, Chicago, etc.

After understanding the requirements of the paper, the next phase is to gather relevant materials. The first place to start the research process is the weekly resources. Go through the resources provided in the instructions to determine which ones fit the assignment. After reviewing the provided resources, use the university library to search for additional resources. After gathering sufficient and necessary resources, you are now ready to start drafting your paper.

How to Write the Introduction for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges                         

The introduction for the Walden University NURS 8210 Discussion Week 6 HIT Usability and Design Challenges is where you tell the instructor what your paper will encompass. In three to four statements, highlight the important points that will form the basis of your paper. Here, you can include statistics to show the importance of the topic you will be discussing. At the end of the introduction, write a clear purpose statement outlining what exactly will be contained in the paper. This statement will start with “The purpose of this paper…” and then proceed to outline the various sections of the instructions.

How to Write the Body for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges                         

After the introduction, move into the main part of the NURS 8210 Discussion Week 6 HIT Usability and Design Challenges assignment, which is the body. Given that the paper you will be writing is not experimental, the way you organize the headings and subheadings of your paper is critically important. In some cases, you might have to use more subheadings to properly organize the assignment. The organization will depend on the rubric provided. Carefully examine the rubric, as it will contain all the detailed requirements of the assignment. Sometimes, the rubric will have information that the normal instructions lack.

Another important factor to consider at this point is how to do citations. In-text citations are fundamental as they support the arguments and points you make in the paper. At this point, the resources gathered at the beginning will come in handy. Integrating the ideas of the authors with your own will ensure that you produce a comprehensive paper. Also, follow the given citation format. In most cases, APA 7 is the preferred format for nursing assignments.

How to Write the Conclusion for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges                         

After completing the main sections, write the conclusion of your paper. The conclusion is a summary of the main points you made in your paper. However, you need to rewrite the points and not simply copy and paste them. By restating the points from each subheading, you will provide a nuanced overview of the assignment to the reader.

How to Format the References List for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges                           

The very last part of your paper involves listing the sources used in your paper. These sources should be listed in alphabetical order and double-spaced. Additionally, use a hanging indent for each source that appears in this list. Lastly, only the sources cited within the body of the paper should appear here.

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Sample Answer for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges

Usability in HIT refers to the success, efficiency, and satisfaction with which specific users can attain a particular set of tasks in a specific environment. However, poor usability results in errors and challenges, which are attributed to patient harm (Ratwani et al., 2019). Usability challenges that I encountered as a clinical administrator during the implementation of the EMR in the medical center include a complicated user interface (Ball et al., 2011). There was also inadequate online assistance to help the clinicians and a poorly designed command menu that could not account for the use of short-cut keys for experienced end-users.

The complicated user interface was caused by the system developers failing to consider the design specifications provided by the end-users. Besides, the inadequate use of online assistance by clinicians was due to a lack of comprehensive training on the use of online tools present in the HIT system (Ratwani et al., 2019). The poorly designed command menu was due to the developers failing to predict the potential challenge when designing the EMR system. The challenges were a result of both poor design and implementation. Issues in the system design include the complicated user interface and poorly designed command menu (Ratwani et al., 2019). These could have been identified and prevented during the system development and testing phases.  On the other hand, the ineffective use of online assistance was an implementation issue, which could have been addressed at the early stage by conducting staff training.

The challenges can be addressed by involving end-users, clinicians and nurses, at the initial stages of designing and developing the EMR system. The end users can provide insight on how the system should be designed to meet the priority needs in health care delivery (Russ & Saleem, 2018). Staff training is also crucial and should be conducted in the initial stages of implementation (Russ & Saleem, 2018). It ensures that the staff have the necessary knowledge and skills to implement the system and solve common technical challenges.

References

Ball, M. J., DuLong, D., & Hannah, K. J. (2011). Nursing informatics: where technology and caring meet.

Ratwani, R. M., Reider, J., & Singh, H. (2019). A decade of health information technology usability challenges and the path forward. Jama, 321(8), 743-744. https://doi.org/10.1001/jama.2019.0161

Russ, A. L., & Saleem, J. J. (2018). Ten factors to consider when developing usability scenarios and tasks for health information technology. Journal of biomedical informatics, 78, 123-133. https://doi.org/10.1016/j.jbi.2018.01.001

Sample Answer 2 for NURS 8210 Discussion Week 6 HIT Usability and Design Challenges

Usability refers to the ability of individuals to utilize tools and computer applications that are specific to their environment. An example within a healthcare organization would be nurses who utilize an electronic medical record (EMR). It is expected that the EMR is user-friendly and accessible to all. This would include technology availability, capacity, as well as education/training provided (Ball et al., 2011). In the given case study, four usability challenges are present. These challenges include those which were a result of implementation such as the lack of specific training provided to staff and the minimal consideration and testing of workflow. Also present were challenges of design which included preestablished order sets and documents from other sites, and the delayed arrival of technology.

As usability allows nurses to give feedback in a structured way, it would have been appropriate to engage bedside staff within the design and implementation of the EMR (Ball et al., 2011). Within previous health information technology implementation, bedside staff have been seconded to be involved firsthand in projects. As noted in Ball et al (2011), physicians, nurses and other professionals are pivotal in all phases of the design and implementation process. Involving staff would have been beneficial to mediate the challenges regarding education and training of staff (Gruber et al., 2009). Nurses who are currently practicing in the environment are the best fit to provide information regarding order sets and documents that are frequented. Furthermore, these nurses can be super-users that staff can access if they are having issues during implementation after formal training is provided (Gruber et al., 2009). The staff should also be involved in placement of technology including bedside and nursing desk computers. By engaging staff early, this ensures that an appropriate amount of technology is ordered and will arrive in a timely manner. Another method is to ensure adequate resources is to perform a needs assessment in the earlier stages of the project (Kaufman et al., 2006).

Further challenges can be overcome by conducting usability evaluations (Ball et al., 2011). This allows for systems to be tested and redesigned as necessary to ensure a successful implementation. This would be crucial in ensuring evaluation is not an afterthought and would present as a summative approach in the later design stages of the project (Kaufman et al., 2006) In design, it is beneficial to utilize order sets and documents from other sites as these have been tested and trialed.

References

Ball, M. J., Douglas, J. V., Hinton Walker, P., DuLong, D., Gugerty, B., Hannah, K. J., . . .

Troseth, M. R. (Eds.) (2011). Nursing informatics: Where technology and caring meet

(4th ed.). London, England: Springer-Verlag.

Gruber, D. , Cummings, G. , Leblanc, L. & Smith, D. (2009). Factors Influencing Outcomes of

Clinical Information Systems Implementation. CIN: Computers, Informatics, Nursing, 27 (3), 151-163. doi: 10.1097/NCN.0b013e31819f7c07.

Kaufman, D. , Roberts, W. , Merrill, J. , Lai, T. & Bakken, S. (2006). Applying an Evaluation

Framework for Health Information System Design, Development, and Implementation. Nursing Research, 55 (2), S37-S42.